What parents need to know

Testimonials from a Sherpa Kids Parent – Tudor School, Finchley 

“I just wanted to let you know how delighted I am with the new after school provision. It far exceeds my expectations and I am so happy with the way it is run from the dedicated homework time to the tea which is provided. At Sherpa, planning of activities is obvious and educational, it isn’t just running around!”

“I hope that more parents become aware of this facility and take it up as I’m sure they’d be surprised with ways on offer. I think it will be an attractive feature and should be advertised as a selling point to the school. I’m looking forward to the OFSTED registration so I don’t need to panic about time keeping although they have always been accommodating.”

The all important staff to pupil ratio

The numbers of our staff and the qualifications that they hold are as dictated by Ofsted. Based upon years of hands-on experience of the unique challenges presented by the before and after school environment, Sherpa Kids recognises the need to supplement these requirements with extensive training for ALL staff, in areas including  (but not limited to) Child Protection, Behaviour Management, Risk Assessment and Paediatric First Aid.

Planned activities

After a hard day at school it is important that children are able to relax and unwind in a safe and familiar environment, but without planning and structure this can soon lead to boredom. To prevent this we supplement periods of relaxation and free play with planned activities every day, based upon weekly themes.

Homework at Sherpa Kids?

We designate a specific time for this activity to occur. This is particularly important, as it allows children to focus on homework tasks in a supervised environment. If a child has no homework, or finishes prior to the time allowed, they will be able to choose a suitable activity to carry on with.

How is children’s behaviour managed?

Sherpa Kids behaviour management procedures are in line with school policy.

We ensure our environment is a safe happy place for everyone. We maintain an emphasis on being polite, considerate and cooperative, respecting each other and the property/equipment on-site.

Children will be encouraged to take responsibility for their behaviour through offering them choices and implementing logical and natural consequences, including involvement of parents (if necessary). If we experience behavioural problems with a child, we will contact the parent for discussion.

What are our fees?

Sherpa Kids programmes are registered with Ofsted so you can use childcare vouchers (please check that the scheme you are part of is one in which we are participating) and claim Child Tax Credit and Working Tax Credit if you qualify. Our fees vary per school.  Please call the local programme manager directly to discuss.

What paperwork do I need to complete?

For every child who attends Sherpa Kids we will need you to complete and sign a separate Enrolment Form. We encourage all children to have a completed enrolment form onsite in the case of late arrival emergencies.  By us having completed enrolment forms safely held in our files, if the need arises we can accept your child into the service.

What are our operating hours?

Most of our services are open until 6pm daily, and children must be collected by closing time.

Can I send a friend/relative along to pick up my child?

Names of persons authorised to collect your child from the service should be advised in writing to the Sherpa Kids team.

Do you provide food and drink for the children?

We aim to provide nutritious food, snacks and drinks to children in order to promote a healthy lifestyle and encourage positive food habits. The weekly menu will be displayed at the service, and we welcome suggestions from both children and parents. Occasionally, special foods or treats may be served as part of cooking experiences, special events or celebrations. If your child has any special requirements, please discuss them with Sherpa Kids staff.

What if my child has medical conditions or requirements?

At the time of enrolment, parents/guardians must advise the programme manager of any existing medical conditions such as allergies, anaphylaxis, diabetes or asthma. You will also need to indicate if there is any medication (either prescription or homeopathic) to be administered to your child during any session of care.

You will need to discuss the specifics with Sherpa Kids staff. In some instances, Medical Management Plans, Risk Management and Minimisation Plans or equipment and other resources may need to be provided before your child can attend the service.

You will also need to supply all prescription medication in its original bottle with your child’s name, appropriate dosage, frequency, date of dispensing and use-by date.

My child has additional needs. How is this handled?

If your child has a disability or additional need, please arrange a time to discuss it with the service manager prior to enrolment, to ensure appropriate care can be provided.

Detailed information about your child’s requirements and specific behaviour or medical management information must be provided to the programme manager when submitting the enrolment form.

Do you run excursions?

During school holidays your local Sherpa Kids service take children on special outings from time to time, away from the school-based site. These excursions may attract additional costs which will be communicated to parents together with the holiday programme.

Coronavirus (COVID-19) | Latest Update

We really appreciate your patience during these unprecedented times. Following the government’s announcement that schools can remain open to accommodate key-worker and vulnerable children, we will be supporting a number of schools. We will continue to update parents when we receive any further news on the potential of operating our Easter camps and future school services. Please be advised that as a result of the school closures all parents will be automatically credited, in line with our terms and conditions, for any sessions already booked during the period of closure and will be able to use these credits to book sessions and activities at a later date.

Need to contact us? Following the government's recent request for people to work remotely as a result of the COVID-19 PANDEMIC, our customer service team will now operate between the hours of 9 am-5 pm Monday – Friday until further notice.

Due to the volume of enquires we are receiving during this time, we ask you to contact us at and we will reply to you as soon as possible.